How to Authenticate Users Accessing an Event with a Registration Gate or Allow List Link

Modified on Mon, 25 Nov at 2:58 PM

Summary: Both the Registration Gate and Allow List access link require users to provide an email address during sign-up. But how can we verify that the email truly belongs to the person using it? The simple answer is by sending a verification email to confirm they have access to their email inbox.

How to enable user Authentication?

If you are using a Registration Gate, user authentication is disabled by default. Follow these steps to enable it:

  1. Click on the Link's box to unfold its management options.
  2. Click on the Confirmation Email tab
  3. Unfold the Registration email type select box and choose an option other than None

Any of these options will send an email to the user

Email options explained

  • Reusable Link
    • Sends a one-time email to the user, which they can use at any time to access the event
  • Sigle-Use Link
    • Offers higher security by sending a link that expires after a specified time frame. Once the link is used, it cannot be used again.
  • Access Code
    • Sends an email containing a code that the user must enter on the sign-up page to complete the registration process

Can I personalize the emails?

The emails sent by the platform can be personalized by creating email templates and selecting a specific template to be used on our Registration Gate or Allow List link.

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