How to add a new workspace administrator

Modified on Thu, 18 May 2023 at 10:00 AM

Summary: This article provides a comprehensive guide on adding new administrators to a workspace in your VancastVideo account. It covers the necessary conditions that must be met, the role of an "Owner" administrator, who can create workspaces, and the step-by-step procedure to add a new administrator.

Requirements to Add a New Workspace Administrator:

You need to be an administration with "Owner" permissions to be able to add a new administrator to your workspace

Understanding the "Owner" Administrator Role:

The individual who creates a workspace automatically becomes the first "Owner" administrator of that workspace. Additionally, only "Owner" administrators have the authority to add more "Owner" administrators to the workspace.

Who can create a workspace?

You need to be an account administrator to create new workspaces

Procedure to Add a New Workspace Administrator:

Access your VancastVideo account and navigate to the apps menu  Select the administrators app from the apps menu

The workspace administrators page will appear, displaying the current administrators of the workspace

Click on the add a new administrator button  

Fill out the required information in the form and select the appropriate role for the new administrator.

An invitation will be sent to the new administrator, and your Administrators page will display an "Awaiting user confirmation" message while awaiting their acceptance. You can use the resend button, if necessary.

Once the invitation has been accepted the new administrator will appear as the other admins with a revoke access icon

Collaboration and Event Management:

After the new Administrator has accepted the invitation to become an Administrator of a Workspace, they can be invited to collaborate within an Event or depending on the role they can also create and manage new Events

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